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Uptime is critical for all businesses - consider it the heart beat of your business. Communication is an indispensable part of business, and downtimes have direct negative effects on productivity, sales, employee and customer satisfaction. That's why ensuring the maximum server uptime is so important to us - we want to make sure your communication process is running healthy so your customers are happy.
By trusting us with your communication needs, we promise you a 99.9% uptime on any services we provide, outside of any standard maintenance we may provide.
Our services are powered by hundreds of servers and data centers located all over the world, so you can rest easy knowing that customers can contact you from anywhere. In addition, we provide calling tools that give you expert analytics - knowing who is calling is an important step in improving your efficiency, as well as keeping track of where your clients are calling from, what time of day they're calling, and how long they stayed on the call. Our dedication to a global marketplace extends to e411 and e911 information, as we offer tools to help you keep your information up to date.
Our dedication to customer support reaches across the globe as well. We are here to help you with your communication in any way possible, and you can reach us via phone, email, or our world renound customer portal.
Rest easy knowing that we provide 24/7 security monitoring and call protection. You take protecting your customer's data seriously, and so do we. Our security team and safeguards are on the job all day, every day to provide the level of security needed in today's digital age.
A wide range of security tools are at your disposal, including SIP Encryption, firewall recommended configurations, fraud-call monitoring services, and more.